Customer Usage Analytics
Event pipelines and dashboards that show how customers actually use your product.
Solution overview
Built for teams that cannot afford to guess with their data.
Key benefits
- Product usage funnels
- Cohort analysis
- Feature adoption metrics
This solution combines resilient scraping, automation pipelines, and SaaS-ready architecture so your team always has reliable, up-to-date data.
We handle throttling, rotation, monitoring, and scaling so your engineers can focus on product, not plumbing.
The problem
Teams try to scrape or aggregate this data in-house, but brittle scripts, IP blocks, and schema changes constantly break fragile pipelines.
Our approach
We design a vendor-grade scraping and automation layer with rotation, backoff, observability, and a domain model tailored to your business.
Results
Stable feeds, fewer on-call incidents, and a clean API or warehouse table your product and analytics teams can trust.
Sample pipeline sketch
for (const target of targets) {
const html = await scraper.fetch(target.url, { rotate: true });
const parsed = normalise(html);
await queue.push({
solution: 'customer-usage-analytics',
payload: parsed,
});
}
export const bigiByte = {
monitoring: '24/7',
failures_routed_to: 'senior-engineer',
};Ready to discuss this solution?
Book a discovery call with our senior engineers to map this solution to your exact stack, compliance requirements, and growth targets.